We offer comprehensive array of technology and related services including:

• Technology Consulting: Spurthisagar help you evaluate, manage, and optimize unique information technology solutions to improve operations effectiveness.
   
• Products Sourcing: Spurthisagar helps you identify the right products best suited to your business needs, then packages and delivers it according to your specifications.
   
• System Integration: For seamless operation of multiple-manufacturer computing Systems, Spurthisagar experienced systems engineers and technicians configure, integrate, and test each system on installation, internet working professional’s custom design, install, optimize small & complex networks. We help ensure uninterrupted workflow within your organization.
   
• Support & Maintenance: Support and equipment maintenance services, ranging from telephonic, on-site support, customized to keep your computing environment operating at peak performance. Our comprehensive teams of technicians provide single-point-of-contact service management.
   

Our experienced engineers and technicians can help you optimize the usefulness of your information technology by minimizing downtime and increasing productivity. Choose from various level of service that are customized to meet your exact requirements. Whether you need intermittent telephonic technical support or extensive on-site support, Spurthisagar helps you manage the life cycles of your technology.

Our service includes:

• Comprehensive and selective outsourcing.
• On-site and remote technical support.
• Moves, adds, changes.
• Problem resolutions.

Industries

we provide our service:

• IT-ITES
• Education
• Government
• Automobile
• Manufacturing
• BFSI
• Health Care
• Hospitality
• Transportation
• Retail
• E Commerce

Our Managed IT Services offerings cover every aspect of business. Organizations need to focus on their core business without spending too much time, energy and money on non‐core areas such as HR or Facilities or Production Support or IT systems. Spurthisagar provides a range of services that help organizations with seamless operations creating a positive impact on productivity. From AMCs to Technology Staffing Solutions, Network Operation Centers, Project Management and more, Spurthisagar adds unprecedented value to companies by delivering Managed IT Services solutions that cover every aspect of your business.

Annual Maintenance Contract: Organizations cannot afford to have systems down as it affects the business adversely. Annual Maintenance Contracts or AMCs are critical for the maintenance and continuous performance of systems. Spurthisagar offers businesses regular check‐ups to ensure that systems are in top‐notch condition and at peak performance throughout the year.

Choice of AMCs:

• OEM (HP, DELL, CISCO etc.) & Multi Brand AMC’s.
• Multi Location / PAN India Support.
• Comprehensive/Labour AMC’s.
• Labour only Annual Service Contracts(ASC).
• Labour + Spare Parts to a fixed amount/ON CALL service.

Benefits:

• Reduces expenses resulting from sudden and unplanned repairs of the systems.
• Assured 24/7 service from qualified technicians/ engineers.
• Planned services for your products.
• Scheduled preventive maintenance.
• Genuine spare parts for your products ensure performance reliability.

Spurthisagar’s IT Facilities Management Services ensures uninterrupted access and performance of your IT infrastructure as per agreed SLAs (Service Level Agreements). Available across multiple support windows 24*7, 9*6, 8*5, Spurthisagar’s Facility Management Services team offers the requisite man power as well as specialized remote management support required to keep your facilities ticking round the clock without a hitch.Spurthisagar manages your assets across IT vendors and captures all the service requests logged via mail,telephone or the web.

Services offered:

• Help Desk/Service Desk Management.
• Asset and Inventory Management.
• Vendor Management.
• End User Services for Desktops, Laptops,Network, Operating System, Software Services,Mail Management, etc.

Facility Management Services Benefits:

• Reduce the total cost of operations.
• Client can focus on core business activities.
• Rationalize staffing costs.
• Optimize asset utilization.
• Facilitate service delivery.
• Improve uptime and system availability.

We deploy end‐user support professionals to support help desk operations, desktop support, technology deployments, asset inventories and IMAC (installation, move, add and change). Our Staffing Process ensures our customers receive the best talent suitable for their very specific needs.

Management Talent Staffing Solutions For The Following Positions:

• IT Managers
• Project Managers
• Database Administrators
• Server Administrators
• Application Engineers
• Network Architects
• Technical Consultants
• Laptop Support
• End Point Support
• Help Desk

The Spurthisagar Network Operation Center Services (NOC) is a 24/7 remote monitoring service, continually watching your systems for potential issues, with immediate notifications and remedial interventions to avoid downtime.

Spurthisagar NOC services include:

• Server and Networks ‐ Monitoring & Management
• End Point Management‐ Asset Management, Remote Control, Patch and Software updates
• FCR‐ First Call Resolution
• Vendor Management
• Scheduled Maintenance Activities and Backup
• Service Desk ‐ Trouble Tickets, Status, Performance, CMDB and Reports
• Problem Detection, Notification and Resolution

Organizations today require IT Infrastructure availability round the clock 24x7. They are looking towards cost‐effective yet scalable models of infrastructure support services, increased ROI and uncompromising delivery quality. Spurthisagar helps organizations to migrate seamlessly to new platforms, as well as deploy and integrate leading industry enterprise management tools. Our IT Service Desk provides support for incidents and service requests and with our flexible solutions which enable them to automate their existing service desk or implement new ones easily.

ITSM Services:

• End User Services
• Service Desk
• DC/DR and N/W monitoring/management

Tools we use: KASEYA, Sapphire, Manage Engine, Open source tools; deployment either On Premise/ SaaS Model.

Project Management Services

Spurthisagar understands that organizations need support and augmentation of their existing teams to manage large projects efficiently. Spurthisagar provides experienced and expert resources to focus on daily project operations efficiently. Spurthisagar’s project management services help them utilise valuable and scarce resources optimally and cost‐effectively.

Project Management Services:

• Large Projects roll out Pan‐India
• Site Surveys
• IT Audits
• Process Documentation
• IT Consulting
• Infra Support Solutions
• Asset Deployment
• Tools and Services Automation
• Operation and Management

Rental & Buy back: We have huge inventory which can be offered to cleints on rental baisis as per client needs.